Small Business

Discover the Benefits of Web2Print

Web2Print goes by many names; web-to-print, print e-commerce and remote publishing. Regardless of what it is called, the process and practice is essentially the same thing. This process allows businesses to do print business utilizing websites, negating the need to deal with a print company face to face and thus streamlining the printing process.

History of Web2Print

The term web to print came into the online consciousness in 1999 when it was unleashed upon the Internet community by an article on Webmonkey. Since that time, and partially thanks to the explosion of web based e-commerce in the late 1990s and early 2000s, the term has become ubiquitous and covers a wide range of services.

How It Works

To get Web2Print going, the end-user must set up an account with one of the myriad of Web2Print sites out there. In most cases, once the account is set up documents are designed using a series of templates that are similar to various desktop publishing software interfaces and contain many of the same functions. Templates generally include different preset layouts, graphics and other elements standard to the chosen template.

Text can be entered into these templates, generally via a "what you see is what you get," or WYSIWYG editor. Once the document is complete, a preview can be had before sending the document off to get it printed. This allows the customer to see what the print job will actually look like. From there the design can be approved easily or, if necessary, changes can be made easily before submitting the final product.

Benefits of Web2Print

The benefits of Web2Print are many, and as the technology continues to come into its own, there will likely be many more benefits that come to light. One of the chief benefits of Web2Print involves the streamlining of the printing process. The client no longer has to meet face to face with the print house in order to deliver the proofs or files to be printed, and delivery is likewise automated.

However, perhaps the greatest benefit of Web2Print is the ease with which documents can be changed and altered, even at the last minute. Traditionally, this would require another trip to the print house, but with Web2Print the entire process can be done all online. If future revisions are needed, such as an updated business logo, this is also easy to change; simply change the template and place a new order!

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Drop-Ship Your Way To Success In Business

In the current economically disturbing and slow times, most people have resorted to business to save their drowning careers. Business is risky, but if you have a great idea and good implementation skills, there’s no looking back. You can easily script success with a reliable business even in disturbing conditions. E-commerce comes as a fresh and reliable business idea in today’s economically unstable world.

Drop-shipping is one such integral aspect of e-commerce often overlooked by most entrepreneurs. Drop-shipping is another success mantra that can be implemented in business for best results. Before knowing how drop-shipping can positively impact your business, it is important to understand drop-shipping.

What is drop-shipping?

Drop-shipping, an efficient way to save money and avoid accumulation of stock, is a good choice for novices in business. It is a technique where you can directly transfer customer orders and shipment details to wholesaler or manufacturer, instead of stocking up the stock in different warehouses. There is hence, less investment and more gains in this endeavor.

You shall need to follow the following basic steps to reap maximum benefits in your drop-shipping business:

Get a personal website- Once you’ve decide to venture into drop-shipping business, consider setting up an account with a popular online store at an initial level. You can later consolidate your online presence by getting a personal website for yourself. This will help garner a stronger customer base and help in driving more traffic towards your site.

Set up a free account- Once you’ve created an online presence for yourself; make sure you create your own merchant account. This account may be online or even telephonic. You would need to complete and return a merchant application. Certain companies may even want you to file a tax ID and a business license.

Choose a respected supplier- In case of drop-shipping; your supplier is responsible for maintaining the on-hand inventory and supplying it. You can lose prospects easily if you get negative feedback. This makes it essential for you to choose a supplier who can safely and quickly ship your merchandize. You should have proper communication with your supplier so that there are no unnecessary delays while shipping. You must also keep a check on your inventory, as being out of stock too often can also cause good business prospects to slip out of your hands.

Locating your niche industry- As long as you have a reputed supplier and reasonable rates, you can easily mint a lot of money. Once you progress towards better business, consider acquiring your niche industry for reaping even more profits. When you have a niche industry, you can concentrate on fast-tracking business and generating more income.

Promote the right products- When you’re in drop-shipping business, it is imperative to stay grounded and not experiment too much. You should promote products that are evergreen, helpful and valuable. Try luring more customers with hot deals during festive seasons.

Enhance customer service- You must undertake small and well-meant steps to satisfy your target audience. Advertize and promote yourself using social media, and be as interactive as you can. Keep them informed about your latest offers and business moves. This can help in garnering trust and loyalty of your customers. You can also guide your customers and ask them for regular feedback.

Make it a point to keep your site updated. Once you get a proper hang of this business, you can easily expand it and amass huge profits later. It is also essential to remain aware of the status of all your deliveries. You can gain larger clientele only by offering better services. The key to success in this business is constant dedication and proper execution.

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Construction Companies: Make Money Between Projects, Sell Pre-Fab Structures Online

In today's ever-evolving digital world, it seems everything is moving online. From classes to defensive driving, it can all be done over the Internet. But, what might be the most rapidly growing sect of the web is the realm of ecommerce which has definitely grown exponentially over the last few years.

You want a sweatshirt? Yeah, you can find that online. Concert tickets? Definitely a website for that. Heck, you can even purchase a custom car online. So clearly it's a growing market that every industry should be taking advantage of. Customers today want convenience and instant gratification, and shopping online appeals to both of those desires.

Not to miss out on the action, the construction industry has been making waves in this realm with the growing availability of, not just construction EQUIPMENT, but full-blown pre-fabricated modules and structures over the web. This advancement is great for an industry that is usually very cyclical and at the mercy of the elements—two factors that tend to stall productivity, and thus earnings

Yet, with sites up 24/7 offering prefabricated buildings and structures, certain construction companies increase their chances of having a more regular, constant income. Traditionally, companies specialized in one or the other—pre-fab building methods or conventional—but now, with this growing market, it might be in companies best interest to broaden their offerings to include a balanced mixture of both.

A competitive market in itself, pre-fab building construction should not be taken lightly by any means. But, if a group has the resources to expand and offer a dependable, reliable pre-fab line, then it's something they should definitely consider.

Recognizing the trend and potential, Modular Direct shifted to an exclusively internet marketplace and hasn't looked back since. While this is an option for those exclusively offering pre-made products, those still looking to tackle bigger projects out on the job site need to strive to find a happy medium.

Basically, the moral of the story is ecommerce is a booming field that should not go ignored. Every industry, from pet care to fitness and now, as we see, construction, has the potential to profit from this digital shift and should take the time to assess their individual situations to do so.

About The Author
After years of DIY home improvement projects, Kristie Lewis became an official member of the construction industry as a project manager. She hung up her hard hat last year, but continues to share her knowledge and passion for construction through blogging. Informative and helpful, constructionmanagementdegree.org offers insight into the ever-evolving industry. Email Kristie your questions and comments at Kristie.lewis81@gmail.com.

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Top Ways to Win More Business with Google Places

Gone are the days when one has to have a computer or a laptop to access the internet. With a tremendous amount of smart phones flooding the market, finding information literally is in ones pocket. This surely implies that there would be more hits on the websites owing to easy accessibility of the website. And getting your business listed on Google pages is important as the first result that people get to see during their searches on Android phones are from Google local. Google is also entering a local recommendation space with the recent launch of Hotspot. Consolidating the data that you and your friends like, it recommends your listed business and thus enables people to patronize your business giving you a cutting edge above your competitors. Thus it is very important to have your company listed on Google places to stay in business. It is very easy to maintain the top slot provided you follow some easy rules to stay in business.

Here are few tips to keep on mind to get maximum of the Google places:

1. Make sure your listing has cent percent score: There would be about 20 fields that are to be filled before you submit the form. Not all businesses will submit a complete form. So when you fill all of them your business will surely occupy the top slot in the listing when a search is queried.

2. Include keywords in your description: Mention your product, your locality and nearby suburbs in the keyword description. This helps you to target your actual market. Research says that about 73% search on Google is for local content and hence you are increasing your chances of prospective clients in your locality. By providing suitable information in the keyword description, your business will definitely be listed on the Google places when searched upon.

3. Have your clients write review on your listing of Google places: Understand that you have a lot of competitors in your locality and each of them might have a cent percent rating. In this case what do you think are your listing chances upon a Google Search? To maintain a top slot, encourage your clients to give your business listing feedback so that the system has a good reason to list you on top in the Google places. More the reviews, more the chances of your business to be listed on top.

4. Get listed on local phone books and other websites: You may wonder why should you get listed in local phone books now that you are trying to get listed on Google places? The reason is that Google establishes data both in their data base and also the checks for local information. If it does not find you there, your chances of being listed on top slots become grim. They might not consider your business to be a genuine one and hence it becomes important that you get listed on local phone books and websites.

Marketing your business online becomes effective only when it has proper listing and SEO. Follow the above steps and enjoy the top slots of the Google places business listings.

About The author: Alyssa is an internet marketer/blogger. She loves travelling, meeting new peoples and SEO Services. These days she is working on feature that is related to SEO Morpheus that has affected due to recent Google and penguin update.

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Do it yourself product photography for your ecommerce site

With more and more people selling their own products online, good amateur product photography for ecommerce sites has never been more in demand. After all,  it doesn't matter how amazing your products are if they never get purchased in the first place -- and the photo is often what makes or breaks an online sale.

If you'd like to improve your product photography skills -- and your sales -- follow these simple guidelines for do-it-yourself photo shoots.


Have three sources of light for a basic lighting set up.

Experiment with light sources- one above and one on either side- to light your product as a professional would. Test shots are useful in finding the best lighting placement.  Product photography for ecommerce hinges on the quality of its lighting, so take your time.

Use a Tripod

A tripod is a must have. However, it doesn't have to be high-end; any sturdy tripod will produce a better photo than even the steadiest hand. Using a tripod also creates a consistency from one photo to the next, giving your shots a professional look. When shopping, look for a portable model with extendable legs.

Meet your New Best Friend, the Trial-and-Error Method

Sure, it can take hours to get a single shot just right. But because the product photography for ecommerce is so essential to any site's success, it's well worth your time. Explore the various settings on your camera; nowadays even the most basic of them come with many cool features.

Learn how to use the light balance feature on your camera; it can vastly improve the color quality of product photography. And once you do get those camera settings just right, be sure to make notes for later reference. You'll save lots of time in your next session this way.

Invest in a Reflector/Diffuser Kit

Remember, lighting is the key to product photography. Reflectors and diffusers will make a world of difference. Reflectors can be used to divert, increase, or decrease the light on your product. A diffuser will soften the harsh light coming from a direct source.

A good reflector/diffuser kit will include these five features: a silver side for highlighting, gold for warming the light, a white reflector for neutralizing, a black side for creating shadow, and translucent white to get that nice, softened effect. (Don't forget to pick up the clamps to go with the kit; you'll need them to hold it all in place.)

Get Seamless Paper for the Perfect Background

Looking at professional product photography for ecommerce, all the shots give a clean, edgeless look to their products. Professionals use seamless background paper- a large roll of white paper placed on two stands and hung behind the product- to capture this effect.

Lay the paper down across the floor or table under your product, making sure that it fills the entire frame. Your products can look catalog-ready with this one simple tool.

You don't have to be a professional to take professional-looking photos, but you do need a few of the same tools pros use. Small to moderate investments in these basic products will ensure that your own products look as good online as they would in a brick-and-mortar store- maybe even better!

About the Author

Brendan Sevack is a social enthusiast and a blogger for Wazala.com specializing in social commerce and social media marketing - yes, he definitely knows how to sell on facebook. Studied audio engineering, but soon after realized he prefers to share with words rather than sound.


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The Izzonet Ecommerce Solution

As an ecommerce solution, Izzonet provides one of the most extensive shopping carts in the industry. Not only that, the software allows even the most non-technical person to design, build, manage and promote their own ecommerce website. Given all of the features that you can get from Izzonet, you have a one stop shop for all your online store needs that gives great value for money.

Of all the ecommerce solutions in the market, you can find a trustworthy partner in Izzonet. You begin by utilizing their web design features that allow full customization from their vast library of templates. The drag and drop interface makes designing very easy even for non-technical users. After designing your site, you can customize every detail in through the store management features. You can set up your online store through the Task Manager (dashboard) where you have full control over your products, discount schemes, promotions, featured items, drop shipping and other analytical reports that can be generated for you automatically. The web-based supplier integration system allows the site owner to coordinate and track every transaction anytime and anywhere. The same is true for the orders of your customers. They can track their deliveries without difficulty. An interactive feature also lets them create product reviews and ratings as a user generated content for the online store.

In terms of site promotion, this ecommerce solution is well integrated with the best online market places like Amazon and eBay and key social network sites. Social media and mobile integration is a feature that can expand market reach and access to the site. Izzonet also offers SEO techniques that will enable their clients to enhance their chances of ranking in search engines – thus increasing visibility and site traffic. Content creation is also a feature that will let site owners promote their products through comprehensive and informative articles. These are neatly organized in a blog page on the same online store.

The Izzonet ecommerce package comes with the complete support of a secure web hosting service, unlimited bandwidth and a reliable backup system. Their customer support system is available via email, chat and phone 24/7.

They offer a free 15-day trial period with no credit card or any obligations on your part. You can explore their features to figure out what type of package you want to avail once the trial period is over – or if you want to avail of their services at all. Plans go as low as $19.97 to $299.97 a month. You can even come up with your own package and have it quoted specifically for your needs.

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All in all, Izzonet is the one stop shop for all your ecommerce needs. Although the basic plan is very limited, the customized plan is a feature that the most tight-fisted ecommerce investor will definitely find economical in every way.

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Why People Should Stop Waiting and Start Selling Today

You have a great product and now you are thinking of selling online. So why haven’t you?

Many people make the mistake of waiting far too long before they feel ready to start selling. The reality is - there will be no magic moment that you become ready to start selling online. So start today and begin growing a following around you.

Here are some important reasons why you should stop waiting and start selling:

Someone Could Beat You to it

If you wait for too long, you are inviting competitors to enter your space and take away customers that should have been yours. Don’t give someone else the opportunity to steal potential customers, start selling as soon as you have a product you think people will like.

The Market Could Change

If you keep your idea locked up for too long, what was once an amazing solution could become obsolete. The market is always changing and evolving, if you have identified a need right now, help solve it before that need might shift. By getting your product out there faster you can grow and change with the market. You will be able to better adapt to changes that might occur.

You Can Still Change Your Product After You Launch

A big concern people have is that their product might not be exactly perfect. The best way to see if your product will be popular is to offer it out to the market and watch for feedback. You might discover a few small changes you could make that will help drive up user satisfaction and help you sell more.

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Let’s Talk About Mamut!

I’ve come across the word ‘Mamut’ a few times as I’ve researched the subject of eCommerce in general and various integrations and accounting software in particular. It sounded as a solid set of solutions and services so I decided to take a closer look at it.


First of all, Mamut was one of the first companies that started providing full-package integrated software solutions and Internet services for small and medium enterprises throughout Europe. The solutions are user-friendly and they pay off their value for money through incorporating CRM, accounting, eCommerce, domains, web hosting, security, sales force, logistics and e-mail.
Being founded in 1994 with headquarters in Oslo, Norway Mamut is a part of Visma Group. The company employs 460 experts and has over 400,000 customers in 16 countries around Europe.


Mamut is extremely concentrated on their customers’ satisfaction. Easy accessibility from a number of multiple devices is a high priority therefore Mamut has been investing in extending rich applications into software and services through integrating web-based services to keep the access possible from any device at any location.


In terms of customer support Mamut believes in communication with real people and native staff which helps the company grow the client base. Any Mamut software or services related issues can be addressed by phone or through e-mail of a support centre followed by a contact from an actual specialist from the company.

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Top 7 tips for beginners to be successful in e-commerce.

altThe term ‘success in business’ is an ambiguous one. Jack might be happy by simply making a profit, but Jill might only be satisfied with a few million in her pocket. Whatever your understanding is of success and however long it takes you to get there, you all start from the same place. As a beginner of selling online, you have a steep learning curve ahead. Follow these Seven tips as a base to future work and you’ll be well on your way to ecommerce success.

1.       Define a Marketing Budget, e.g. SEO, payperclick ads, magazine ads.


Too many merchants only include set up costs and can’t afford to market their store once it’s ready to trade. Marketing is one of the highest expenses to a business; as a beginner, watch your conversion rate so you don’t blow all your money in the first month.

2.       Good Product Photography Sells


Buying a product online can be impulsive for customers. Don’t waste a conversion opportunity with a poor quality, dark photo with a busy background. Your photos should showcase your product. Set them on a white background, well lit without shadows. Let them convey quality in every way.

3.       Cheapest Doesnt Equal More Sales


There are strategies to achieve selling without losing profit margins. If you’re in a highly competitive market, find something you can do better than anyone else. Service, speed of delivery and loyalty programs are all examples of what can set you apart from competitors. Push this difference to your customers and your prices won’t matter as much anymore.

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Pinterest: Can it help my business?

altThere’s plenty of people talking about Pinterest right now and for good reason. It recently became the third largest social network on the Internet, with only Facebook and Twitter ahead of it. So what it is it? And how can your business cash in? BigCommerce support team ninja, Erika Jarvi, explains:

What is it?

Pinterest is a visually-driven website, where people can “pin” pictures or videos of their favorite things/places/people on a virtual pinboard. As a user, you can categorize these pinned pictures into multiple boards, all with their own theme. When a picture is then pinned, a short description can be written about it, and the picture is automatically linked to the place from which it came.

The ease with which you can post pictures, coupled with the social nature of the site (which uses Twitter-like “following” to watch pins from other users) makes it a great way for you, as an e-commerce store owner, to get your products promoted.

When you first get into Pinterest (it is a invite-only service right now, but after I requested an invite, I got in fairly quickly), you’re asked to specify a few interests of yours, and then you’ll automatically follow prominent members with those same interests. It’s a great way to start buying into the service.

Pinterest will also start you off with five common board themes (which you can change or delete, if you want) to start pinning your favorite things. There’s even a handy bookmark you can put in your browser’s link bar that will automatically start the pinning process without having to login to Pinterest if you’re on another website.

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When Small Business Meets eCommerce: How Small Businesses Succeed in the Digital Marketplace

Here's a news flash for you:

People make money on the Internet. I know, unbelievable, right? The thing is that people often assume that the only companies that make money through eCommerce are the large companies with hundreds of employees and call centers in India. In truth, there are a lot of successful smaller operators in the eCommerce market; you could even make an argument that the Internet levels the playing field to a certain degree.

Benefits of eCommerce

Noobpreneur.com lists some of the benefits that eCommerce provides to any business, big or small. Some being, accessibility, not only to customers but also to suppliers and associates; advertising, the ability to reward loyal customers; communication and reducing cost while increasing overall effectiveness. The big guys all take advantage of these benefits, there's no reason a "Mom and Pop" store can't do the same.
The cornerstone of most of these benefits is efficiency. Owners can make sales and have information available to customers 24/7 without having to pay the staffing or ancillary costs of keeping your business open late. Also, you can advertise to worldwide markets or to very specific target demographics for a fraction of traditional marketing expenses. Even better, that marketing can give you feedback--it is generally easy to get data on how many people responded to a particular ad campaign, so you can fine-tune your efforts.

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How to Boost Your E-Commerce Sales in Low Season

There are times in every industry when your sales experience a slump. If you are a victim of such a low season in your e-commerce business, fear not. You can boost your sales and make the most of the low season in the following ways.

Limited-time Discount Offer

You may have seen large companies using this strategy a lot. There is a simple reason for that ? it works.

Offer a limited time discount to your consumers during the low season to attract them to your business. A recent study has proven that consumers are often looking for special deals when making purchases. You should therefore offer them a good discount deal during the low season ? not only will this build good will for your business, it will also boost your sales.

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3 Steps to Create an Online Presence For Your Business

Crafting an online presence isn’t complicated. In fact, with the modern (and often free) tools available through the web today, you can establish a cross-platform marketing effort in a single afternoon that reaches hundreds and even thousands of people throughout the world.

The three most common steps to establishing an effective online presence include blogs, newsletters and social media. Within each of these, you typically have a personal profile set up that not only establishes your business but points back to your home page. Here’s how to get going.

Step 1: The Blog

Some business owners aren’t fond of blogs. After all, they’re a lot of work to write and maintain. But blogs posts have recently evolved. No longer just standard articles, they now incorporate video, photos and audio files, all of which may feature minimal written content but still be highly relevant to your brand. Blogs are important because they demonstrate that you know what you’re talking about, quickly establishing you as an expert in your industry. The second critical functionality of a blog is that it generates repeat visits, providing new material for new or existing customers to come back for. In addition to promoting lead-capture, the more contact you have with your customers, the more they’ll be inclined toward purchase. Popular services include Weebly, WordPress, Blogger, and Tumblr.

Step 2: The Newsletter

With a strong (and continuously growing) database that has hopefully been generated by your blog, you can send out monthly or even bi-monthly newsletters containing a mix of useful information as well as specials, coupons and promotions. Email marketing has been shown to be one of the most effective (and cost-effective) ways to generate sales. Quickly paying for itself, a regular newsletter continuously keeps you in front of the people that matter most: those who have already demonstrated an interest in your products or services. Popular hosting providers include: ConstantContact, MailChimp and JangoMail.

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5 Ways to Build the Credibility of Your Ecommerce Site

One of the most difficult things to do when you’re just starting out as an ecommerce site owner is to build your credibility. In the beginning stages of your ecommerce venture, most people haven’t heard of you. And when people haven’t heard of you, they’re less likely to trust you. There are a lot of scam artists on the Internet, and it’d be pretty silly for someone to just give their credit card information to a random website in the hopes of receiving a good quality product in return. If you’re an ecommerce website owner, it’s your job to build your credibility and people’s trust in you. If you don’t do that, you can’t expect to ever really make the kind of profit you desire. Here are five tips to help you build your credibility:

1.  Work on your website layout and design.

You may even want to hire a graphic designer to help you with this. A polished website can work wonders in terms of helping you build your credibility. Your website should be simple without seeming rudimentary. Stick with black text and attractive images strategically placed on your homepage. Make sure all of the images of the products you sell are attractive and large. You want people to be able to get a good look at what they’re purchasing from you.

2. Get a seal from VeriSign.

If you have a VeriSign certificate seal on each of your product pages, people will feel safer about providing you with their credit card information. Many people know and trust VeriSign and look for it before they make any online purchases. There’s no reason to skip getting this kind of seal for your site and product pages. It can make a huge difference.

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Common Mistakes Developers Make With Ecommerce Websites

It’s not hard to see why so many businesses and private individuals are keen to jump on the ecommerce bandwagon. However, with so many competing ecommerce websites out there, it really is survival of the fittest. Don’t become the runt of the litter by avoiding these common mistakes developers make with ecommerce websites.

It’s a battlefield out there and only the strongest will survive. The evermore crowded world of ecommerce websites is becoming a real fight for survival, Darwin’s theory of evolution in practice, as competing websites battle it out for sales. Melodrama aside, the last thing you need is to disadvantage yourself with confusing design and sloppy development. To help you create a competitive advantage, or at least compete on a level playing field, here are some of the most common mistakes made with ecommerce websites. Avoid them like the plague!

1) Complicated or inconsistent navigation

Confuse the customer and they’ll not buy, nor will they ever come back!

2.) Convoluted URL strings

Longwinded and confusing URL strings like - www.mysite.com/myproducts/page.html?id=1&cat=2&option=5 is hard to recall. Simplify things wherever possible, so something like - www.mysite.com/remote-control/helicopter

3) Products with poor images and descriptions

Product focus is absolutely paramount on ecommerce websites; it’s usually all your customers care about! They haven’t come to admire your website, they want to buy a product. Make the product description clear and the price even clearer.

4) Slow loading ecommerce websites containing flash and large images

Slow ecommerce websites are a sign of poor construction. Users prefer high performing websites, as do the search engines. Page load time is becoming increasingly important in website indexing so make sure you get it right.

5) Ambiguous keyword focus

You need to understand exactly what the target market is searching for and place these keywords within your pages. Test your site, use analytics and find out what works and what doesn’t.

6) Duplicated content

Sometime it’s easy to copy the title and description for similar products; however, this can prove to be a costly mistake. You need to keep your products unique otherwise the major search engines will not index them.

7) Advertising above the fold

This is not beneficial to the usability of ecommerce websites and often means lots of scrolling. In fact Google have just introduced a penalty system for such tactics, so beware.

8) A confusing or long winded checkout process

You’ve managed to secure an order so make sure the payment process is as simplistic as possible. If customers don’t feel the process offers enough security they will soon look elsewhere.

9) Poor design

You really need to get the design right, don’t over complicate it. Customers don’t come to admire your design so marry good looks with functionality. Plan the buying journey and make sure you keep it simple!

10) Planning SEO as an afterthought

This is one of the biggest mistakes you can make, and certainly the most costly. The SEO of ecommerce websites needs to be considered during the design and development of your site and specifically during the planning of the product layout pages. Put this off until later and you are likely to need a complete site rebuild, which will prove costly.

And as if that wasn’t enough, here are some extra tips

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Autoresponders for Ecommerce: Better than a Secretary!

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All small and medium sized enterprises have an option to delegate more staff to look after the work related to sending e-mails to prospective customers, follow-ups and so on. But how about an automated full time secretary who will handle this, all alone?  Be assured that this secretary will never miss an email, execute the duties efficiently and will do all of this only on a dime!! Well, I am talking about Autoresponders, who have now become an integral aspect of each and every business. This service is available on your email service through an additional subscription. Sometimes, it’s already a part of your package to save you from paying any extra bucks for it.

Autoresponder emails are different from email newsletters as the latter is an ongoing communication with the customers which is ideally preset. The autoresponder campaign will have a series of template email missives which will be set by you and at a specific time. You can thank a customer for a latest purchase, propose a special deal to entice a customer or suggest a product that will surely interest him/her.

The Structure of Autoresponder campaign

An autpresponder campaign has a three-fold process. It will first thank the customer for the involvement and even give a download link as a special incentive. It will reconfirm with the customer the value of the proposition and even inform them the process by which a product or service can be evaluated. The mail must all the channels through which the business can be contacted such as Live Chat, Email, Response Form, Fax and Toll-Free Phone Number.

The first follow-up is usually after a gap of 4 days. In this follow-up letter you can include testimonials from customers who vouch for your products and services. Through this campaign you can explain the different policies that you have in order to win the confidence and trust of the consumers. You can directly ask a customer for a sale or you can at least ask a customer to check a certain product or service.

The second follow-up usually comes after a gap of another 4 days. You can provide answers to the most common questions that you customer can ask you. The best course of action would be to include a FAQ that will address all issues related to your business, products and services. You can promote any package deals or offer any special offers to the first time customers. You may ask for a sale again but this time provides an extra incentive so that the customer has an added desire to proceed to the check-out section of the business.

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Social Marketers Take Note – 6 Lessons from Social Commerce

Social commerce has grown in leaps and bounds from a nascent industry in 2010 to projected $9 billion this year, and expected to reach to $14 billion in 2013, according to Booze Alan.  The team at Awareness, Inc. set out to discover the secrets behind this success and the lessons that social marketers can learn to make their programs and initiatives more successful.  We are excited to bring to you our next free white paper, “Social Commerce Lessons: The 6 Social Principles that Increase Sales.”

Success stories in social commerce, defined by Altimeter's Lora Cecere as the use of social technologies to listen, understand and engage in order to improve the shopping experience, range from big brands like the Gap, bringing in sales of $11 million in one day, to tiny brands like Orabrush tongue cleaners, whose YouTube videos and Facebook ads landed them shelf space at Wal-Mart. The biggest lesson learned is that social commerce is thriving by influencing human behavior employing the Six Social Principles - Social Proof, Authority, Liking, Reciprocity, Scarcity, and Consistency. These principles were originally defined by Robert Cialdini in his book, “Influence – The Psychology of Persuasion.” Paul Marsden also reviewed these concepts as the backbone of social commerce in his article, “How Social Commerce Works: The Social Psychology of the Social Shopper,” illustrating their function in social media.

Did you know that 90 percent of all purchases are subject to social influence and 75 percent of Facebook users “like” a brand? Are you aware that adding a “Like” button to your online product description can increase product awareness by 246 percent? As consumers become increasingly surrounded by social technology, marketers need to understand the new ways of engaging customers and prospects at the various stages of their decision-making process using the Six Social Principles.

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Six Tips to Keep Your Budget in the Black Your First Year in the Business

More people are taking control of their financial freedom by becoming entrepreneurs and starting their own business. According to the Kauffman Index of Entrepreneurial Activity about 565,000 new businesses were created every month in 2010.

Although more people are starting new businesses, the reality is that most will shut down before their first year. According to the U.S. Small Business Administration, 30% of all small businesses fail after their first year. Because of the initial expenses to start your business, it can be difficult to turn a profit in the first 12 months. These six tips are extremely important to consider when you are starting your business and should help make sure your bottom line finishes the year in the black.

1) Start out small--Work from Home

Unfortunately, the reality is you won’t turn your business into a Fortune 500 company in one year. The easiest way to maximize your profits is to make sure that you keep your costs down; one of the biggest costs for any small business can be the rental fees and utility expenses.

Most of the businesses that were started in 2010 were through the internet so there is no compelling reason to rent costly office space and equipment. By turning a room in your house into an office can save you considerable money at the end of the year. You can also write off some of your home expenses as business expenses.

Instead of hiring extra staff, it might be cheaper to hire contractors for specific projects. There are a variety of freelancing websites that can connect you to qualified professionals.

Once you have established your business then you can start planning to expand.

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Overcoming Hurdles


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Some of the biggest hurdles in an entrepreneur’s journey are the internal struggles we face.  There can be a never ending battle with little nagging thoughts like:

  • I’m not an expert
  • Other people have already done this before, and I’m not better than them
  • There’s too much competition already
  • My idea isn’t good enough
  • It’s not perfect
  • People are already giving this same thing away for free

And this can lead to other thoughts like:

  • I’m not ready yet
  • I don’t know “how” to sell it, produce it, get it to market
  • I told a friend about it, and she told me all those things I was scared of already.  It must be true.
  • I can’t do this
  • I should just get a ‘real job’


It’s no wonder so many businesses fail in the first year.  This internal chatter can really get you down after a while.  But it doesn’t have to be this way – not all of the time anyway.

This can especially be true when you’re running your business online.  With so much information readily at your fingertips, it’s easy to believe it’s all been done before.  It’s easy to believe there is simply too much competition.  Especially when you’re immersed in the industry yourself! Every day you receive messages in your inbox from “the guru’s” in your field.  It can seem like everyone on the planet already knows about this topic.

But it’s simply not true!  

In fact, just last week I wrote to a girlfriend who is going away on a 3 month adventure in Europe.  I wrote her a note in Facebook and said, “Where can I follow you?  Can you point me to your blog? And is it set up to support you financially on your trip?”  I was so excited for her.

And she responded, “I don’t know how to answer that.  I’m not even sure I know what a blog is.”

She’s smart, well-educated and has been on Facebook for 4 years.  But a blog wasn’t something she’s ever needed in her life.  So I gave her a quick overview and sent her big virtual hugs.  I wish we’d had a chat 2 months before she left though.

I just “assumed” everyone knew about blogging, and being able to generate an income online.  I was wrong.  And in this case I may have been able to help a friend live a more comfortable life on her journey.

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Learning Ecommerce the Hard Way!

We at housemakers.co.uk started in ecommerce back in 2005, with what limited budgeting and strategic thinking we had at the time.  Suffice to say we learnt a lot over the past 6 years, sometimes through reading and training, sometimes through tough experience.  Having learnt about what factors are important to our customers and what factors help in marketing cost effectively we decided to relaunch our ecommerce website earlier this year.

What lead to our relaunch?  What did we learn that we wished we’d been told back in 2005?

Delivery Options:

Firstly, our old site had few delivery options and couldn’t be programmed to make more, so we couldn’t choose products to offer free delivery on (when our competitors were), we couldn’t offer delivery to remote areas (like offshore islands) since our couriers charged too much to make it viable for a small business and we couldn’t pass the charge onto our customers.

In our new site we can offer any combination of delivery options we want via a Magento Extension to the main site, including free delivery on any product we wish to promote as such.

While arguably free delivery across the range to any address would likely increase conversion rates, we simply haven’t got the margin to be able to give free delivery to every customer (even when looking at the lifetime value of the customer), so a delivery matrix to give us options has proven to be a success.  We can now offer heavy products and deliveries to remote areas where before we couldn’t and if we do want to match a competitors free delivery on a product, we can. Add a comment

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