I’ve come across the word ‘Mamut’ a few times as I’ve researched the subject of eCommerce in general and various integrations and accounting software in particular. It sounded as a solid set of solutions and services so I decided to take a closer look at it.
First of all, Mamut was one of the first companies that started providing full-package integrated software solutions and Internet services for small and medium enterprises throughout Europe. The solutions are user-friendly and they pay off their value for money through incorporating CRM, accounting, eCommerce, domains, web hosting, security, sales force, logistics and e-mail.
Being founded in 1994 with headquarters in Oslo, Norway Mamut is a part of Visma Group. The company employs 460 experts and has over 400,000 customers in 16 countries around Europe.
Mamut is extremely concentrated on their customers’ satisfaction. Easy accessibility from a number of multiple devices is a high priority therefore Mamut has been investing in extending rich applications into software and services through integrating web-based services to keep the access possible from any device at any location.
In terms of customer support Mamut believes in communication with real people and native staff which helps the company grow the client base. Any Mamut software or services related issues can be addressed by phone or through e-mail of a support centre followed by a contact from an actual specialist from the company.
What’s Mamut good for?
It covers the following needs with the next programmes:
o Accounting and financial management - Mamut One Office Accounting
o Purchases and logistics - Mamut One Office /Mamut One Enterprise
o Payroll and personnel - Mamut One Office
o Quotation/order/invoice and sales support - Mamut One Office Invoicing
o Website and web shop - Mamut One Office Web/Mamut One Enterprise
o Reports and analysis - Mamut One Enterprise
o Customer Relationship Management - Mamut One Office CRM
o Project management and time sheet input - Mamut One Office /Mamut One Enterprise
o All functionality areas - Mamut One Enterprise
One of the most important partners of Mamut is Microsoft, that’s been a technology platform provider and a business consultant for the European market strategy.
In Mamut they repeatedly like to say that the company aims at simplifying things for their customers who are majorly small businesses that need to be able to access all sorts of data from different devices in different locations. And while investing into this type of development they like to keep things easy and available, leaving customer support highly accessible and ‘real’, and the administrative tools – user-friendly and up to date.
Mamut software is highly customisable, and many companies out there develop modules and create new features that optimise Mamut to integrate it with such famous payment solution like Sage or accounting solution like MYOB.
The bottom line is that Mamut seems like an efficient way to satisfy the needs of pretty much any small business, and I would certainly recommend to use it.
Elena Bizina, works at Marketing department of DataLink UK Ltd company - a provider of a number of bespoke solutions, some of which are Magento and Sage integrations for small and medium businesses. Elena writes for www.datalinkuk.com project, takes particular interest in eCommerce to learn from top professionals and share with beginners like herself. In the past - an English teacher and a Business Development Manager, at present - a full-time mother and a part-time Assistant to Marketing Manager whose core responsibilities are researching the eCommerce industry and writing about it.
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